Abstract
The research paper discusses about the relationship between technology utilization and organization design with good governance in public service agency (badan layanan umum/BLU). Public services institutions have been frequently impaired by corruption. Transforming the good governance principles in organization becomes a critical agenda to decrease the impact of such corruptive actions.Technology and organization design theoritically proposed as two of antecedent variables encouraging the acceleration of such transformation. The research paper is propositional paper.
Keywords: good governance, information and communication technology, organization design, public service agency (badan layanan umum/BLU)
Pendahuluan
Dalam perspektif teori organisasi, teknologi memegang peranan penting. Kalangan modernis misalnya menempatkan teknologi sebagai wahana bagi organisasi nonprofit yang dikreasikan untuk meningkatkan keuntungan dan menurunkan ketergantungan dari sumberdaya eksternal bagi organisasi nonprofit (Hatch & Cunliffe 2006). Penelitian dalam konteks ini sering dilakukan antara lain dengan melihat keterkaitan antara pemanfaatan teknologi dengan performansi perusahaan (Weill 1992, Gupta, Prinzinger, & Messerschmid 1998, Bi & Zhang 2008).
Peneliti: Fadhilah Mathar
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